Privacy policy

This Privacy Policy describes how Eureka Soft EOOD (“Company”, “we”, “us”) collects, uses and discloses personal information when you use Bookaplace (the website and related mobile applications, together the “Service”).

By using the Service you accept this Policy. If you do not agree, please do not use Bookaplace.

We may collect the following categories of information when you use Bookaplace:

• Personal information that identifies you, such as name, email address, phone number, address and payment-related details when applicable.
• Demographic information such as age, gender, location and interests, where provided or inferred from use.
• Device information such as IP address, device type and operating system.
• Usage information such as which services you book, when and where you book them, and how you interact with the Service.

• To provide the booking and account services available through Bookaplace.
• To improve your experience on the website and apps.
• To send service messages about reservations and, where allowed, marketing offers.
• To contact you about bookings or support requests.
• To protect our rights, users and property.

We may share information with:

• Service providers who help us operate Bookaplace (for example messaging, hosting, analytics or customer support).
• Third parties you choose to share information with.
• Law enforcement or public authorities when required by law.

Where the General Data Protection Regulation (GDPR) applies, you may have rights to access, rectify, erase, restrict or object to processing of your personal data, and to data portability, subject to legal limits. You may opt out of marketing emails using the unsubscribe link in those messages or by contacting whizz@eurekasoft.eu. You may request access to or deletion of your personal information by contacting whizz@eurekasoft.eu. You can also start account deletion from Profile on Bookaplace where available (see /delete-account).

We take reasonable measures to protect personal information against unauthorized access, use, disclosure, alteration or destruction. No internet transmission or digital storage method is 100% secure.

We may update this Policy from time to time. Material changes will be posted on Bookaplace and/or communicated by email where appropriate.

Questions about this Policy or your personal information: whizz@eurekasoft.eu. Eureka Soft EOOD, 24 Prof. Dr. Dimitar Atanasov Street, Sofia 1680, Bulgaria. Phone: +359 887 808 505.