General provisions
You can delete your Bookaplace account yourself from Profile. Deletion is a one-time process — once completed, the account cannot be restored the same way a simple logout can.
Account deletion is permanent. Cancel upcoming reservations first if you no longer need them.
You can delete your Bookaplace account yourself from Profile. Deletion is a one-time process — once completed, the account cannot be restored the same way a simple logout can.
Sign in to Bookaplace, open Profile, and start Delete account. We email a confirmation code that is valid for 5 minutes and required in the confirmation dialog. Only the account owner can start this process.
Account deletion is not the same as signing out or clearing a device session. It permanently requests removal of your Account access and associated personal data according to our Privacy Policy and legal retention needs (for example records we must keep for a limited time).
You cannot undo deletion from the app or website. If you delete by mistake, contact support — recovery is not guaranteed.
If you cannot access Profile or the deletion control, email support@bookaplace.eu or whizz@eurekasoft.eu from the address linked to your Account and ask for deletion assistance. You may also use the form on /contact.